Online Policies
public i1923 West Division Street
Chicago, IL 60622
tel. (773) 772-9088
Returns & Exchanges
We want you to be happy with your purchase from Public I. The following are guidelines for returning items:
- Returned items may not be washed, worn, damaged or altered (original tags must be attached.)
- All items must be returned to Public I within 10 days of your receiving the merchandise (delivery date per the original shippers records.)
- SALE ITEMS CAN BE RETURNED FOR ONLINE STORE CREDIT ONLY.
- We recommend using a shipper with tracking and insurance. All items are your responsibility until they are received by Public I.
- All shipping charges are non-refundable.
- Send return shipments to:
Public I 1923 West Division Street Chicago, IL 60622If the merchandise return meets the above conditions we will issue a refurnd to your credit card (or issue an online store credit for sale items.)
Shipping & Handling
We ship Fed Ex Ground or UPS Ground unless otherwise specified. Please allow 5 - 7 days for shipping and processing. Expedited shipping may be requested in the checkout area of the website.
Sales Tax
All items shipped to locations within the state of Illinois are subject to 9% sales tax.
Our Privacy Statement
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.
Online Security
Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.
*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.
Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.
Shopping Online
To add an item to your bag, simply click the add to bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)
To remove an item from your bag, simply click the remove link next to the item you wish to discard.
To view what is in your bag at any time, click the "shoppingBag" link in the page header.
To purchase what you've selected, click on your shoppingBag and click "checkout". Follow the three simple steps to purchase your items.
Once we have confirmed your order, an account for you is automatically established for the Modern Retail community of stores.
To access your account in the future, click the "myAccount" button in the header of any page and enter the e-mail address and password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on my account and follow the steps to create a new account.)